Report 30413-13083

Date

Nov 2025

Manufacturer

May Mobility

Vehicle

2023 TOYOTA Sienna

Location

Grand Rapids, MN

Speed

25 mph

Engagement

Verified Engaged · ADS

Report narrative

What was reported

A May autonomous shuttle (Ego) is approaching a passenger stop location in autonomy. The vehicle operator (AVO) presses on the accelerator, taking control of the Ego, then accelerates into the curb at the stop. The Ego made contact with the curb 3 seconds after switching into manual, causing severe damage to the front-right tire. Resimulation of this event shows that there were no autonomy errors that led to this event, and had the Ego stayed in autonomy, this event would not have happened. This AVO had just completed our training course with only a few hours of service time before this incident. Upon further review of the AVO performance, on their own, it was decided to remove her from the AVO role.

Crash context

Conditions and outcome

Injury severity alleged

No Injured Reported

Crash with

Other Fixed Object

Subject movement

Parking Maneuver

Roadway

Street

Weather

Clear

Vehicles towed

No Subject Vehicle, No Crash Partner

Air bags

No Subject Vehicle, No Crash Partner

SGO metadata

Report details

Report type

Monthly

Report version

1

Submission date

DEC-2025

Incident time

11:40

Operating entity

May Mobility Inc.

Automation feature

v27.0.20

Driver / operator type

In-Vehicle (Commercial / Test)

Within ODD

Yes

Investigating agency

None

Same vehicle ID

fd42bc2772c867d

Same incident ID

5fef8206b21413e