NHTSA SGO crash report

Report 30413-13249

May Mobility · 2023 TOYOTA Sienna · Atlanta, GA

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Report summary

30413-13249

No Injured Reported
Date
Nov 2025
Manufacturer
May Mobility
Vehicle
2023 TOYOTA Sienna
Location
Atlanta, GA
Speed
5 mph
Engagement
Verified Engaged · ADS

Report narrative

What was reported

During normal autonomous operation, the May autonomous shuttle (Ego) was traveling through a narrow section of roadway in a parking lot bordered by parked vehicles on the left and a retaining wall on the right on experimental software version v29.0.20. As the Ego proceeded, the system initially recognized the static retaining wall as a large, non-rectangular object. As the Ego approaches the wall, the resulting density of lidar returns on the object (wall) exceeds the detectors maximum limitation. The newer lidar points, toward the forward edge of the elongated object, exceeding the limit were filtered out, causing the track to disappear when the ego approached 5m from the track (i.e. the wall). The situation was exacerbated by the fact that the road edge was incorrectly marked in that section. The road edge was drawn through the retaining wall and thus the vehicle did not have any prior knowledge about the edge of the road. As a result, the Ego drove too close to the wall, scraping it at a speed of 2 meters per second while driving straight (i.e. in lane-nominal policy) with no nudge or veer corrections. There was no damage to the wall. The limitation leading to the lost track affects Software versions v26.0 (when the Open World Tracklet v2 feature was introduced) through v31.0. This is the only known instance of this failure mode, and in v32.0 an optimization was made to remove the LIDAR threshold entirely and mitigate the vulnerability. Furthermore, the incorrect road edge annotation was corrected shortly after this incident and the map updated for the deployed vehicles.

Tracked VIN-prefix match

5TDYRKECXPS••••••

The public prefix corresponds to 2 tracked VIN candidates; 2 are currently active. This does not identify the exact vehicle involved.

Matched tracker operators

May Mobility Inc.

2023 Toyota Sienna (2)

Crash context

Conditions and outcome

Injury severity alleged
No Injured Reported
Crash with
Other Fixed Object
Subject movement
Proceeding Straight
Roadway
Parking Lot
Weather
Rain, Cloudy
Vehicles towed
No Subject Vehicle, No Crash Partner
Air bags
No Subject Vehicle, No Crash Partner

SGO metadata

Report details

Report type
Monthly
Report version
1
Submission date
DEC-2025
Incident time
11:38
Operating entity
May Mobility Inc.
Automation feature
v29.0.20
Driver / operator type
In-Vehicle (Commercial / Test)
Within ODD
Yes
Investigating agency
Atlanta Police Department
Same vehicle ID
621090cc3236fca
Same incident ID
f67979c4cdb10d7

Important: this is an entity-submitted crash report. Crash involvement does not establish responsibility, fault, or an NHTSA safety finding.

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